mwng Posted February 23 Share Posted February 23 1 hour ago, Wallace1953 said: Thanks mwng, will try emailing. It won’t be any use to you Wallace but for anyone with 1 child sharing an email, I just changed email address in my supporters account and kept my daughter on my old one. Quote Link to comment Share on other sites More sharing options...
dan cake Posted February 23 Share Posted February 23 1 hour ago, LoganRoy said: SFA have also said if the ticket isn't scanned, you ain't getting a point. Have they 🤔 Quote Link to comment Share on other sites More sharing options...
LoganRoy Posted February 23 Share Posted February 23 18 minutes ago, dan cake said: Have they 🤔 Maybe just how it's worded Quote Link to comment Share on other sites More sharing options...
dan cake Posted February 23 Share Posted February 23 15 minutes ago, LoganRoy said: Maybe just how it's worded So you get no points up front when you purchase the 5 match package just as you go along Quote Link to comment Share on other sites More sharing options...
Diego10 Posted February 23 Share Posted February 23 got three emails (me and my two kids) - when I tried to register myself if logged me into my son's account and now any attempt to reset password goes only to his account. there's nothing like good user testing and this is etc etc. I see the comms on twitter are the usual high standard of customer focus Quote Link to comment Share on other sites More sharing options...
Diego10 Posted February 23 Share Posted February 23 12 minutes ago, dan cake said: So you get no points up front when you purchase the 5 match package just as you go along if that's the case I'll no be bothering. I already know I can't attend 2 of the games Quote Link to comment Share on other sites More sharing options...
RDFH64 Posted February 23 Share Posted February 23 16 minutes ago, dan cake said: So you get no points up front when you purchase the 5 match package just as you go along From memory when purchasing a multi match package the points are added for each game after that game has been played, I think you normally get an extra loyalty point each time you renew your membership. Quote Link to comment Share on other sites More sharing options...
oneforcolin Posted February 23 Share Posted February 23 4 hours ago, Bristolhibby said: Here’s my starter for 10. SSC needed to implement a ticketing system where the ST holder gets 5 tickets on their account. These can be used or passed on via the app at a later date. That way the buyer gets the certainty of the game without potentially missing out with sickness, work, etc six months away. walk ups get their individual tickets bought on a match by match basis, and ditto these can be shifted depending on circumstances. It’s not rocket science. J Spot on. I would also provide a plastic card with the 5 games loaded on it. Like a standard club team season ticket. Save all that nonsense at the turnstiles with folk searching for things on their phones. Quote Link to comment Share on other sites More sharing options...
TDYER63 Posted February 23 Share Posted February 23 (edited) 1 hour ago, RDFH64 said: From memory when purchasing a multi match package the points are added for each game after that game has been played, I think you normally get an extra loyalty point each time you renew your membership. I thought you got them immediately but definitely not certain of that as I don’t monitor my points closely enough. It’s only fair they are added gradually right enough as loading upfront would mean people who hadn’t bought the package , but were still intending going to home games, would be disadvantaged for the away games during that campaign. Edited February 23 by TDYER63 Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted February 23 Share Posted February 23 3 hours ago, LoganRoy said: SFA have also said if the ticket isn't scanned, you ain't getting a point. Quite right Quote Link to comment Share on other sites More sharing options...
Orraloon Posted February 23 Share Posted February 23 3 minutes ago, TDYER63 said: I thought you got them immediately but definitely not certain of that as I don’t monitor my points closely enough. It’s only fair they are added gradually right enough as loading upfront would mean people who hadn’t bought the package , but were still intending going to home games, would be disadvantaged for the away games during that campaign. The points have always been added only after the game has been played. Until now though, there has never been any attempt to check if the ticket has been used. That is a good change to the system, IMO. If they can make it work, that is. 🤣 Quote Link to comment Share on other sites More sharing options...
TDYER63 Posted February 23 Share Posted February 23 6 minutes ago, Orraloon said: The points have always been added only after the game has been played. Until now though, there has never been any attempt to check if the ticket has been used. That is a good change to the system, IMO. If they can make it work, that is. 🤣 I knew you would like it 🙄🙂 Do you not think its unfair though for reasons previously mentioned? I think its pretty shit folk pay upfront for a ticket and for a genuinely good reason they cant manage and dont get a point nor have the option to sell their ticket. Quote Link to comment Share on other sites More sharing options...
Bristolhibby Posted February 23 Share Posted February 23 2 hours ago, LoganRoy said: Maybe just how it's worded Yea, I don’t read the SFAs response like that. They are stating a point, not what is happening. Scanned or not, it’s your ticket that you paid for. This isn’t an away game where you have to pick up a ticket. J Quote Link to comment Share on other sites More sharing options...
Orraloon Posted February 23 Share Posted February 23 15 minutes ago, TDYER63 said: I knew you would like it 🙄🙂 Do you not think its unfair though for reasons previously mentioned? I think its pretty shit folk pay upfront for a ticket and for a genuinely good reason they cant manage and dont get a point nor have the option to sell their ticket. The season tickets should be at a discounted rate. That discount would offset the risk you take of not being able to attend. As there is no discount then you would be daft to buy the season ticket if you foresee any chance of not being able to go. Just wait for the single ticket sale. Quote Link to comment Share on other sites More sharing options...
TDYER63 Posted February 23 Share Posted February 23 1 minute ago, Orraloon said: The season tickets should be at a discounted rate. That discount would offset the risk you take of not being able to attend. As there is no discount then you would be daft to buy the season ticket if you foresee any chance of not being able to go. Just wait for the single ticket sale. What about the folk who dont have a crystal ball and cant see into the future? Quote Link to comment Share on other sites More sharing options...
Busta Nut Posted February 23 Share Posted February 23 Point harvesters at away games get scowled at, Home point harvesters should too. Quote Link to comment Share on other sites More sharing options...
Bristolhibby Posted February 23 Share Posted February 23 Is there any way of getting our collective concerns to the SSC urgently? As members I feel we are being treated worse than walk up fans who buy in the public sale. J Quote Link to comment Share on other sites More sharing options...
Bristolhibby Posted February 23 Share Posted February 23 (edited) 4 minutes ago, Busta Nut said: Point harvesters at away games get scowled at, Home point harvesters should too. Disagree, goalposts are moving. Points have always been awarded for buying a home ticket, If you are loyal enough to buy a season ticket and your Dad goes to a Tuesday night game instead of you then that’s fine in my book. You’ve bought the ticket, work shift in November means you can’t get a random Tuesday night off. What are you supposed to do, no way of even selling the ticket back as far as I can tell? J Edited February 23 by Bristolhibby Quote Link to comment Share on other sites More sharing options...
TDYER63 Posted February 23 Share Posted February 23 11 minutes ago, Busta Nut said: Point harvesters at away games get scowled at, Home point harvesters should too. Who is talking about harvesting ??? Quote Link to comment Share on other sites More sharing options...
Orraloon Posted February 23 Share Posted February 23 14 minutes ago, Busta Nut said: Point harvesters at away games get scowled at, Home point harvesters should too. Correct. Quote Link to comment Share on other sites More sharing options...
Orraloon Posted February 23 Share Posted February 23 3 minutes ago, TDYER63 said: Who is talking about harvesting ??? You are. I think you said you were wanting to buy tickets for all five games even though you know there is a good chance you can't go to one of them? I might have got you mixed with somebody else though and if I have please accept my apologies. Quote Link to comment Share on other sites More sharing options...
LoganRoy Posted February 23 Share Posted February 23 Just now, Orraloon said: You are. I think you said you were wanting to buy tickets for all five games even though you know there is a good chance you can't go to one of them? I might have got you mixed with somebody else though and if I have please accept my apologies. It's a good point. Home game Harvesters need named and shamed Quote Link to comment Share on other sites More sharing options...
TDYER63 Posted February 23 Share Posted February 23 8 minutes ago, Bristolhibby said: Disagree, goalposts are moving. Points have always been awarded for buying a home ticket, If you are loyal enough to buy a season ticket and your Dad goes to a Tuesday night game instead of you then that’s fine in my book. You’ve bought the ticket, work shift in November means you can’t get a random Tuesday night off. What are you supposed to do, no way of even selling the ticket back as far as I can tell? J Agree. There are umpteen reasons why people cannot manage the game after buying upfront. Over the years I have not managed the occasional game and the vast majority of the time have passed the ticket on free of charge so that someone will see the game and add to the atmosphere. I did this long before we were getting points for home games, which has only been brought in very recently. The vast majority of fans never have and never will he buying a package only to get points. Quote Link to comment Share on other sites More sharing options...
Orraloon Posted February 23 Share Posted February 23 Just now, LoganRoy said: It's a good point. Home game Harvesters need named and shamed And wanted posters put up in every pub in Glasgow. "Have you seen this harvester" Quote Link to comment Share on other sites More sharing options...
TDYER63 Posted February 23 Share Posted February 23 1 minute ago, Orraloon said: You are. I think you said you were wanting to buy tickets for all five games even though you know there is a good chance you can't go to one of them? I might have got you mixed with somebody else though and if I have please accept my apologies. I hope you are winding me up or you are fucking getting taken off my top 10 posters ya bassa. I know the dilemma i have . My gripe is for the people who cant manage due to unforeseen circumstances. Quote Link to comment Share on other sites More sharing options...
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