Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 Railways are like a lot of services in life in that you only ever hear the complaints. People love to moan nut when numerous have an uneventful,nice journey they don't think to compliment. Let me enlighten people here about delays and burst your bubble. So many delays are of passengers or public's own making. The amount of trains I have been on that are ready to leave on time and doors close though you get kamikaze passengers leaping on jamming doors that need resetting then some other person does the same and train leaves two minutes late and then runs into traffic it otherwise wouldn't have encountered. Passengers pressing emergency stop buttons in toilets instead of open door button always adds a few minutes. Drunk passengers causing fracas and abusing staff or brain dead vandals ripping cables from signal boxes or putting obstructions on the line. Sure a percentage are caused by train faults or staff shortage but when bad weather strikes it is inevitable as crew booked to work certain services end up stranded by earlier cancellations at stations many miles away. Look closer to home for a lot of delayed or late trains though is what I say. Quote Link to comment Share on other sites More sharing options...
Charlie Endell Posted October 9, 2014 Share Posted October 9, 2014 Railways are like a lot of services in life in that you only ever hear the complaints. People love to moan nut when numerous have an uneventful,nice journey they don't think to compliment. Let me enlighten people here about delays and burst your bubble. So many delays are of passengers or public's own making. The amount of trains I have been on that are ready to leave on time and doors close though you get kamikaze passengers leaping on jamming doors that need resetting then some other person does the same and train leaves two minutes late and then runs into traffic it otherwise wouldn't have encountered. Passengers pressing emergency stop buttons in toilets instead of open door button always adds a few minutes. Drunk passengers causing fracas and abusing staff or brain dead vandals ripping cables from signal boxes or putting obstructions on the line. Sure a percentage are caused by train faults or staff shortage but when bad weather strikes it is inevitable as crew booked to work certain services end up stranded by earlier cancellations at stations many miles away. Look closer to home for a lot of delayed or late trains though is what I say. Thanks for your input, Mr Montgomery . Quote Link to comment Share on other sites More sharing options...
Flure Posted October 9, 2014 Share Posted October 9, 2014 Railways are like a lot of services in life in that you only ever hear the complaints. People love to moan nut when numerous have an uneventful,nice journey they don't think to compliment. Let me enlighten people here about delays and burst your bubble. So many delays are of passengers or public's own making. The amount of trains I have been on that are ready to leave on time and doors close though you get kamikaze passengers leaping on jamming doors that need resetting then some other person does the same and train leaves two minutes late and then runs into traffic it otherwise wouldn't have encountered. Passengers pressing emergency stop buttons in toilets instead of open door button always adds a few minutes. Drunk passengers causing fracas and abusing staff or brain dead vandals ripping cables from signal boxes or putting obstructions on the line. Sure a percentage are caused by train faults or staff shortage but when bad weather strikes it is inevitable as crew booked to work certain services end up stranded by earlier cancellations at stations many miles away. Look closer to home for a lot of delayed or late trains though is what I say. Is that you, Mary? Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 No it is a fact. I have worked on trains long enough to see it all. Sadly though passengers seem oblivious to these facts. Quote Link to comment Share on other sites More sharing options...
deecie Posted October 9, 2014 Share Posted October 9, 2014 As a passenger, I can only apologies for the inconvenience I'm causing by using the railways. Quote Link to comment Share on other sites More sharing options...
AberdeenAngus Posted October 9, 2014 Share Posted October 9, 2014 you have a 1 in 20 chance of getting your ticket checked, because guards aren't interested, and fare dodging is rife. I'm sure that will come as cold comfort to the Dons fan sitting opposite me going from Groningen to Schiphol in July. He was stung for a ridiculous fare for not having a ticket. Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 (edited) There are responsible,sensible passengers deecie I am not denying that but let's have a bit of realism here. As I mentioned passengers are quite often a cause of delays. For passengers or people on here to deny that is just foolish. Edited October 9, 2014 by Caledonian Craig Quote Link to comment Share on other sites More sharing options...
Flure Posted October 9, 2014 Share Posted October 9, 2014 There are responsible,sensible passengers deecie I am not denying that but let's have a bit of realism here. As I mentioned passengers are quite often a cause of delays. For passengers or people on here to deny that is just foolish. Who did? Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 Well Flure why call me Steve or Mary just because I post up pertinent facts. Watch for yourself this Saturday. All across Scotland there will be last minute rushes by drunk football fans trying to pile on trains with cases of booze and police maybe stopping them cue debate and train waits and waits and finally leaves five or ten minutes late. As sure as eggs are eggs that scene will be played out. Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 Incidents like these are outwith the train companies control yet when it arrives at later stations on the journey oncoming passengers automatically blame the train companies. And invariably that late train then goes down as a late arrival and black mark on companies figures. Quote Link to comment Share on other sites More sharing options...
deecie Posted October 9, 2014 Share Posted October 9, 2014 I'd say in that situation, it's very much within the control of the train company. If a passenger isn't onboard in time, the train should leave without them. Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 Pretty tough when you have them deliberately standing in the doorway blocking their closure. Quote Link to comment Share on other sites More sharing options...
Flure Posted October 9, 2014 Share Posted October 9, 2014 Well Flure why call me Steve or Mary just because I post up pertinent facts. I called you "Mary" because what you said could have come straight from the MD herself. I didn't deny anything you said. Didn't contradict. Didn't disagree. Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 Okay Flure. My posts come from long experience of working on trains and have seen it all in terms of passengers causing delays. Vandalism as well is idiotic and downright life threatening. Quote Link to comment Share on other sites More sharing options...
Flure Posted October 9, 2014 Share Posted October 9, 2014 Okay Flure. My posts come from long experience of working on trains and have seen it all in terms of passengers causing delays. Vandalism as well is idiotic and downright life threatening. Clearly you have and it's clear to all and sundry that self-loading cargo can be stupidity personified. Quote Link to comment Share on other sites More sharing options...
Caledonian Craig Posted October 9, 2014 Share Posted October 9, 2014 Basic point is punctuality some here have complained about but like I have demonstrated passengers have to take responsibility for some of those delays. Where train company should do more is increasing rolling stock to enable more long length trains and enhancing information passed on to passengers during delays. Quote Link to comment Share on other sites More sharing options...
neilser Posted October 9, 2014 Share Posted October 9, 2014 I hope Abellio give 'The Big Man' a job - onboard customer service interface consultant or suchlike... Quote Link to comment Share on other sites More sharing options...
phart Posted October 9, 2014 Share Posted October 9, 2014 So we're moving from harrowing tales of airport lounges onto the horrors of rail travel. I can only imagine the hardship endured. Quote Link to comment Share on other sites More sharing options...
kps022000 Posted October 11, 2014 Share Posted October 11, 2014 Had a very interesting chat with someone quite senior in First group this evening over a few pints. On the back of losing Scotrail, expect the Aberdeen head office to close with the loss of around 100 jobs. They have went for 4 franchises so far this year and lost ever single one. They are putting all their eggs onto the east coast line that goes to tender next month. If they don't get that they are in real trouble. Quote Link to comment Share on other sites More sharing options...
Mitre Posted October 11, 2014 Share Posted October 11, 2014 Okay Flure. My posts come from long experience of working on trains and have seen it all in terms of passengers causing delays. Vandalism as well is idiotic and downright life threatening. Quote Link to comment Share on other sites More sharing options...
86glebestreet Posted October 11, 2014 Share Posted October 11, 2014 I know a couple of train drivers and they've got nothing good to say about First. Did they have a 2nd opinion Quote Link to comment Share on other sites More sharing options...
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