andreimack Posted October 1, 2014 Share Posted October 1, 2014 Does anyone know who I complain to about Flybe ripping off customers at Glasgow airport? I got charged £45 for excess baggage today even though my digital scales showed my bag at 23 kilos. I disagreed with the girl then checked on the airport machine which said my bag was 23.2 kilos. I pointed this out to her and she said they only go with their scales even though the airport vouch for their scales. I triple checked my bag in the workshop on a set of professionally calibrated scales and they were .1 of a kilo under 23 kilos. I think Flybe have their scales out deliberately to fleece customers. As I was running really late today I could not push thd issue and they point blank refused to allow my bag onboard without the £45. Surely by the laws of probability 4 sets of scales would not be wrong? Quote Link to comment Share on other sites More sharing options...
Flure Posted October 1, 2014 Share Posted October 1, 2014 Weights and Measures is a reserved issue. Quote Link to comment Share on other sites More sharing options...
frew Posted October 1, 2014 Share Posted October 1, 2014 Did you not have some clothing in your bag that you could have just put on? Quote Link to comment Share on other sites More sharing options...
andreimack Posted October 1, 2014 Author Share Posted October 1, 2014 Did you not have some clothing in your bag that you could have just put on? It was a toolbox. I could not jettison anything and could not transfer tools to my clothing bag because that's not allowed even though it was 7 kilos underweight. Quote Link to comment Share on other sites More sharing options...
fringo Posted October 1, 2014 Share Posted October 1, 2014 It was a toolbox. I could not jettison anything and could not transfer tools to my clothing bag because that's not allowed even though it was 7 kilos underweight. Could you not have taken out your sandwiches and tea flask ? Quote Link to comment Share on other sites More sharing options...
deecie Posted October 1, 2014 Share Posted October 1, 2014 Does anyone know who I complain to about Flybe ripping off customers at Glasgow airport? Depends if it was Loganair or Flybe mainline. Quote Link to comment Share on other sites More sharing options...
andreimack Posted October 1, 2014 Author Share Posted October 1, 2014 Depends if it was Loganair or Flybe mainline.Flybe Mainline. Quote Link to comment Share on other sites More sharing options...
andreimack Posted October 1, 2014 Author Share Posted October 1, 2014 (edited) Could you not have taken out your sandwiches and tea flask ? I'd eaten and drank them in the taxi :-D Edited October 1, 2014 by andreimack Quote Link to comment Share on other sites More sharing options...
perthTam Posted October 1, 2014 Share Posted October 1, 2014 Cheaper to ditch a tool and buy a new one at the other end? Quote Link to comment Share on other sites More sharing options...
irnbruman Posted October 1, 2014 Share Posted October 1, 2014 One tool too many? Quote Link to comment Share on other sites More sharing options...
deecie Posted October 1, 2014 Share Posted October 1, 2014 Flybe Mainline. Can't help you then, apart from agreeing they're shite. They once tried (and failed) to charge me £80 x20 for baggage! Fools. Quote Link to comment Share on other sites More sharing options...
Orraloon Posted October 1, 2014 Share Posted October 1, 2014 Weights and Measures is a reserved issue. If only we had voted YES, he might have had a claim then? Quote Link to comment Share on other sites More sharing options...
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