Barney Rubble Posted September 10, 2014 Share Posted September 10, 2014 Just booked match tickets for Poland and notice that they've added a 'web sales fee' of £2 to the transaction. The SFA's money grabbing policy continues unabated then. Quote Link to comment Share on other sites More sharing options...
jamkam Posted September 10, 2014 Share Posted September 10, 2014 Just booked match tickets for Poland and notice that they've added a 'web sales fee' of £2 to the transaction. The SFA's money grabbing policy continues unabated then. Yeah just booked mine also and seen that ---- getting worse. Quote Link to comment Share on other sites More sharing options...
snoopyhill Posted September 10, 2014 Share Posted September 10, 2014 Yes I had to check it a couple of times as booking fee is 0.00. Looks like I'll have to try the phone next time mind you that probably has another charge as well. Quote Link to comment Share on other sites More sharing options...
ClanDerby Posted September 10, 2014 Share Posted September 10, 2014 Is it not just another way of charging for posting the tickets out?? Quote Link to comment Share on other sites More sharing options...
Donaldo87 Posted September 10, 2014 Share Posted September 10, 2014 "This is a system issue at the moment we are working on it. Bear with us - no member will be out of pocket" Quote Link to comment Share on other sites More sharing options...
hannibal smith Posted September 10, 2014 Share Posted September 10, 2014 Is it not just another way of charging for posting the tickets out?? i thought that was included in the £7.50 special delivery? surely the admin work of dealing with the tickets and putting them into envelopes would be covered in the membership fees? or does over £1 million of membership fees not stretch that far nowadays? how much is special delivery anyway? Quote Link to comment Share on other sites More sharing options...
snoopyhill Posted September 10, 2014 Share Posted September 10, 2014 I chose 'collect in person' and assumed the fee was because I hadn't paid postage. Quote Link to comment Share on other sites More sharing options...
TartanSpice Posted September 10, 2014 Share Posted September 10, 2014 No booking fee listed for me. Ticket price + £2.00 for postage as I chose the 'cheap' standard postage. Quote Link to comment Share on other sites More sharing options...
kumnio Posted September 10, 2014 Share Posted September 10, 2014 Just bought our lots tickets, no booking fee was applied. Quote Link to comment Share on other sites More sharing options...
Plastic Scot Posted September 10, 2014 Share Posted September 10, 2014 I ordered mine this morning. My Order Confirmation shows £31 for the ticket, £7.50 for Special Delivery, £0.00 Booking Fee for a Final Total of £40.50!! I presume the extra £2, which is not shown on my confirmation, was the Web Sale. And I have not had the confirmation email either. Quote Link to comment Share on other sites More sharing options...
scottincarlisle Posted September 10, 2014 Share Posted September 10, 2014 Just bought mine, no booking fee, confirmation email says £38-50 total. Quote Link to comment Share on other sites More sharing options...
pencils Posted September 10, 2014 Share Posted September 10, 2014 Anyone else got a 30 min queue right now? Surely it's not that busy this time of night! Quote Link to comment Share on other sites More sharing options...
scottincarlisle Posted September 10, 2014 Share Posted September 10, 2014 Anyone else got a 30 min queue right now? Surely it's not that busy this time of night! Maybe a lot in from work now. Took a couple minutes a 4 o'clock at most. Quote Link to comment Share on other sites More sharing options...
lauren01 Posted September 10, 2014 Share Posted September 10, 2014 I just bought mine and opted to pick up in Poland. £31.00 total. Quote Link to comment Share on other sites More sharing options...
killie97 Posted September 10, 2014 Share Posted September 10, 2014 £31 plus £2 postage; no other fees. Quote Link to comment Share on other sites More sharing options...
Jagtag Posted September 10, 2014 Share Posted September 10, 2014 Bought our 4 at lunch time and was only charged £2 postage. Quote Link to comment Share on other sites More sharing options...
snoopyhill Posted September 11, 2014 Share Posted September 11, 2014 European Qualifier Poland v Scotland National Stadium, Warsaw Tuesday 14 October 2014 Dear SSC Member, Many thanks for purchasing your ticket for the above match. Due to a system issue when purchasing your ticket, there was a £2 web sales fee added to your booking. This has now been refunded and should show in your account within the next 5 working days. If you wish to discuss the matter further please give me a call on 0141 616 6196. Many thanks for your patience and continued support. Best Wishes Scotland Supporters Club ( 0141 616 6196 Follow us on Twitter: https://twitter.com/SFA_Supporters Scotland National Team Facebook: http://www.facebook.com/scotlandnationalteam Quote Link to comment Share on other sites More sharing options...
hannibal smith Posted September 11, 2014 Share Posted September 11, 2014 yeah i just got that email too Quote Link to comment Share on other sites More sharing options...
jamkam Posted September 11, 2014 Share Posted September 11, 2014 I have just received that e-mail also -- apology due to sfa this time, does not look like it was there fault. Quote Link to comment Share on other sites More sharing options...
DeeRus Posted September 11, 2014 Share Posted September 11, 2014 (edited) However, its not their first 'system error' of recent times: Georgia home tickets - the link was available before the official time, and they had to refund people their money and cancel the transactions England Away - similar to the above but it ran into 100's this time and also ended up in bad publicity in the Record over it Anyone who runs a system when updating (should) run the update in UAT (User Acceptance Testing) and/or SIT (System Integration Testing) BEFORE they put it into live but it seems their supplier doesn't even know how to do the basics of running a system Don't be surprised if more "mishap's" occur in the future PS - that'll be me picked for pick up now! Edited September 11, 2014 by DeeRus Quote Link to comment Share on other sites More sharing options...
1320lichtie Posted September 11, 2014 Share Posted September 11, 2014 When do you think it'll go to 3 pointers? Quote Link to comment Share on other sites More sharing options...
snoopyhill Posted September 11, 2014 Share Posted September 11, 2014 I presume £2 web sales is coming in at some point if you choose collection and this was an early error. Quote Link to comment Share on other sites More sharing options...
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