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Right am I being thick here?

 

This is my record in terms of the current "loyalty" system.

Have been a member for 3 or more campaigns.

Renewed before 31st March 2018.

Have attended 5 of the last 10 home matches (only 5 have been available since it was introduced.)

Have been to 4 of the last 10 away games.

 

How many "loyalty points" should that equal? 15? According to the my "loyalty points" I'm on considerably less.

Am I being thick not understanding the system?

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I obviously don't know what away matches you were at, but don't the ones that came before membership renewal still count as 1 point? If it was Peru, Mexico, Israel and Albania then I'd say your problem solving is bang on.

Edited by Tartan_McCole

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11 minutes ago, Tartan_McCole said:

I obviously don't know what away matches you were at, but don't the ones that came before membership renewal still count as 1 point? If it was Peru, Mexico, Israel and Albania then I'd say your problem solving is bang on.

Nah I was being thick.

Hadn't twigged there was only 4 games with double points, I was thinking they all were. My 4 were of the previous 6 games. I'm on 11 and that's where I should be!

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6 hours ago, Mazziessc said:

Right am I being thick here?

 

This is my record in terms of the current "loyalty" system.

Have been a member for 3 or more campaigns.

Renewed before 31st March 2018.

Have attended 5 of the last 10 home matches (only 5 have been available since it was introduced.)

Have been to 4 of the last 10 away games.

 

How many "loyalty points" should that equal? 15? According to the my "loyalty points" I'm on considerably less.

Am I being thick not understanding the system?

My points are missing too. If top points bracket is 22 and I’ve only missed 2 point awarded games(Peru and Mexico) in 5 or 6 years then I should be on 18. I’m missing 6 points that have went awol

 

Edited by DoonTheSlope

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11 hours ago, DoonTheSlope said:

My points are missing too. If top points bracket is 22 and I’ve only missed 2 point awarded games(Peru and Mexico) in 5 or 6 years then I should be on 18. I’m missing 6 points that have went awol

 

Yea, I'd count that as 18.

No reason why they wouldn't fix it with a polite phone call.

That would have been my next move if I hadn't realised it was my mistake. 

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10 hours ago, Mazziessc said:

Yea, I'd count that as 18.

No reason why they wouldn't fix it with a polite phone call.

That would have been my next move if I hadn't realised it was my mistake. 

Gave them a phone earlier and the woman who I spoke to could tell right away that my points didn’t add up to what my purchase history was

On the phone less than a minute and was sorted

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