McTeeko Posted March 8 Posted March 8 Couple of SSC emails recently asking us to update the Hampden app which requires a ‘registration code’. Email address entered and code requested however nothing arrives (checked all folders). Anyone else had this? Quote
supersub Posted March 8 Posted March 8 Didnt have an issue. App updated, input email address and code received. Quote
McTeeko Posted March 8 Author Posted March 8 1 hour ago, supersub said: Didnt have an issue. App updated, input email address and code received. Ok, ta 👍🏼 Quote
GaryWood34 Posted March 8 Posted March 8 4 hours ago, McTeeko said: Couple of SSC emails recently asking us to update the Hampden app which requires a ‘registration code’. Email address entered and code requested however nothing arrives (checked all folders). Anyone else had this? Had a few issues but eventually worked.. checked my history and had me as having attended every female international… which I’d never do. So not sure it’s fully working as yet.. Quote
YesTA Posted March 8 Posted March 8 5 hours ago, McTeeko said: Couple of SSC emails recently asking us to update the Hampden app which requires a ‘registration code’. Email address entered and code requested however nothing arrives (checked all folders). Anyone else had this? Yeah iv had exact same issue. It works for my email. My email iv used for sons has worked fine in the past but this time im not getting the verification code, tried 3 times. Quote
Caledonian Craig Posted March 8 Posted March 8 4 hours ago, supersub said: Didnt have an issue. App updated, input email address and code received. Yes that was the same for me. Quote
McTeeko Posted March 8 Author Posted March 8 1 hour ago, YesTA said: Yeah iv had exact same issue. It works for my email. My email iv used for sons has worked fine in the past but this time im not getting the verification code, tried 3 times. Got my code eventually but my son’s didn’t come through. I’ll contact SSC this week. Quote
Andy C Posted March 9 Posted March 9 (edited) Logged in ok, no tickets for upcoming matches showing, it might be a bit early, but it’s also wiped every ticket from past matches, including Aberdeen games I’ve been to at Hampden, no idea why. it does, however, record me as having attended the women’s game with Luxembourg yesterday, which I absolutely did not. Great. Edited March 9 by Andy C Quote
McTeeko Posted March 9 Author Posted March 9 9 hours ago, Andy C said: Logged in ok, no tickets for upcoming matches showing, it might be a bit early, but it’s also wiped every ticket from past matches, including Aberdeen games I’ve been to at Hampden, no idea why. it does, however, record me as having attended the women’s game with Luxembourg yesterday, which I absolutely did not. Great. Aye I did read somewhere that past matches would be wiped (although Denmark game is still showing on mine with ‘Past match’ diagonally through it). Too early for upcoming tickets to show. Women’s match visible for me too 🤨 Quote
RDFH64 Posted March 9 Posted March 9 14 hours ago, GaryWood34 said: Had a few issues but eventually worked.. checked my history and had me as having attended every female international… which I’d never do. So not sure it’s fully working as yet.. did you get points for the women’s games 😜 Quote
TDYER63 Posted March 9 Posted March 9 I have the womens game and also the cup final in December. Not everyone will have that of course 😜 Quote
ceudmilefailte Posted March 9 Posted March 9 Luxembourg must have been some piss up,can’t even remember the score. Quote
McTeeko Posted March 9 Author Posted March 9 17 hours ago, YesTA said: Yeah iv had exact same issue. It works for my email. My email iv used for sons has worked fine in the past but this time im not getting the verification code, tried 3 times. If you go through the new SSC portal (you can’t email them direct now apparently) they’ll send on the registration code. All sorted today 👍🏼 Quote
GaryWood34 Posted March 9 Posted March 9 3 hours ago, RDFH64 said: did you get points for the women’s games 😜 Haha unfortunately not. At £0 I think that’s the right call 😉 Quote
YesTA Posted March 9 Posted March 9 1 hour ago, McTeeko said: If you go through the new SSC portal (you can’t email them direct now apparently) they’ll send on the registration code. All sorted today 👍🏼 Thanks for the info. What do you mean thw new SSC portal? On the SFA website? Iv logged onto the account on the SFA website but cant see anything talking about the hampden app. Quote
McTeeko Posted March 9 Author Posted March 9 24 minutes ago, YesTA said: Thanks for the info. What do you mean thw new SSC portal? On the SFA website? Iv logged onto the account on the SFA website but cant see anything talking about the hampden app. The email I sent initially, to ‘supporters@scottishfa.co.uk’ came back with the below. Click that link and follow for ‘Hampden App’ issues. It takes you to the correct page where you can email them through that 👍🏼 Quote
YesTA Posted March 9 Posted March 9 4 hours ago, McTeeko said: The email I sent initially, to ‘supporters@scottishfa.co.uk’ came back with the below. Click that link and follow for ‘Hampden App’ issues. It takes you to the correct page where you can email them through that 👍🏼 Iv sorted it now, im a dunce. It had went to my Gmails junk folder. Thanks for info though Quote
Paolo H Posted March 14 Posted March 14 On 3/9/2026 at 8:23 PM, YesTA said: Iv sorted it now, im a dunce. It had went to my Gmails junk folder. Thanks for info though For some reason the Support Portal is not recognising my log-in details, even though they work for the online ticketshop. This is a mess! Quote
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