hoofitharder Posted June 7, 2022 Share Posted June 7, 2022 Hi guys. Has anyone ever dealt with Trainline regarding refunds for cancelled train. I am not really Tec savvy so I am not sure whether I am not doing the process correct or if they are just making it too complicated so you give up. Any help will be very welcome. Thanks in advance. Ian Quote Link to comment Share on other sites More sharing options...
Ally Bongo Posted June 7, 2022 Share Posted June 7, 2022 https://support.thetrainline.com/en/support/solutions/articles/78000000553-refunding-a-uk-train-ticket Quote Link to comment Share on other sites More sharing options...
hoofitharder Posted June 7, 2022 Author Share Posted June 7, 2022 3 hours ago, Ally Bongo said: https://support.thetrainline.com/en/support/solutions/articles/78000000553-refunding-a-uk-train-ticket Thanks for that. I had tried a couple of times but got nowhere. I tried just now it it has worked. Whether I get a refund is another story. Quote Link to comment Share on other sites More sharing options...
scottincarlisle Posted June 8, 2022 Share Posted June 8, 2022 Just watch though they'll try to take a £10 admin fee off you. I cancelled our tickets for the original Ukraine game & got this. I phoned them instead & asked why there's an admin fee considering I did the search, paid, printed off pdfs & downloaded tickets and it wasn't trainline that was operating the train. Hence to say I got a full refund. Fight for the full amount. Quote Link to comment Share on other sites More sharing options...
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