GLOSTA Posted November 13, 2021 Share Posted November 13, 2021 (edited) We're we the only muppets who booked non existent flights with Lufthansa to Frankfurt and then on, via Opodo? Been a pain in the proverbial as got no messages. An extra night on the town though. Edited November 13, 2021 by GLOSTA Quote Link to comment Share on other sites More sharing options...
Newryrep Posted November 29, 2021 Share Posted November 29, 2021 On 11/13/2021 at 3:13 PM, GLOSTA said: We're we the only muppets who booked non existent flights with Lufthansa to Frankfurt and then on, via Opodo? Been a pain in the proverbial as got no messages. An extra night on the town though. Ahh Opodo , i usually dont go through third parties especially when with the same airline so it was somewhat strange that i booked swiss air through opodo dublin to luxembourg via zurich dep 11.20 fri and dep 14.55 Monday it might of been coz i couldnd get the times direct with Swiss but whatever i booked through opodo - more fool me the day before i was to travel It came to my attention that the swiss reference that opodo gave me only had the the inbound flight and not the outbound flight . when i enquired to opodo why this was they reconfirmed my booking then promptly told me that the airline had cancelled the outbound flight . Given that the flight was still showing on the departure screen i was somewhat surprised at that so when i asked them a. why didnt they tell me and b get me on another flight - they promptly done fuk all except tried to charge me another 600 quid to get on a lufthansa flight - i booked at direct flight with luxair and vowed to take it up when i got back . Photograpphic evidience was then received that the fight did take off indeed as suspected come Monday as i depart my hotel for the airport when i checked my flight it had depated at 0955 - a good 5 hours ahead of schedule - again nobody at opodo had though to inform me ergo i arrive at luxemnbourg airport with fuk all prospect of making a zurich connection and Swiss air ( it was a joint check in desk) not that bothered I hastily searched for a route home and the requiste passenger locator forms ( not that easy given the times we are in ) and luckily there was a ryanair route via Madrid which got me home about £300 quid less ( 150 each) Suffice to say i will never use them again and am currently about £500 quid down which i will likely go via the small claims court - it could of been worse but still - not a happy bunny Quote Link to comment Share on other sites More sharing options...
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