thesaint Posted May 15, 2021 Share Posted May 15, 2021 Hello.Listen,i will be honest,bit old school,does anyone know what the exact process of buying tickets from uefa will be.I don't think there will be paper tickets,so will i have to download an app from uefa onto a phone to be able to get tickets and will i need to order the tickets with that phone as opposed to ordering on a laptop.Sorry if the question is stupid,but i rarely use a mobile and would hate to lose out on my tickets because of my ignorance on using mobile phones.cheers. Quote Link to comment Share on other sites More sharing options...
Debian Posted May 15, 2021 Share Posted May 15, 2021 It's in the email. Its simple AF! Why you'd want to go anyway is questionable. Quote Link to comment Share on other sites More sharing options...
thesaint Posted May 15, 2021 Author Share Posted May 15, 2021 11 minutes ago, Debian said: It's in the email. Its simple AF! Why you'd want to go anyway is questionable. Not as questionable as why somebody on a tartan army forum wouldn't want to go. Quote Link to comment Share on other sites More sharing options...
GaryWood34 Posted May 15, 2021 Share Posted May 15, 2021 22 minutes ago, thesaint said: Hello.Listen,i will be honest,bit old school,does anyone know what the exact process of buying tickets from uefa will be.I don't think there will be paper tickets,so will i have to download an app from uefa onto a phone to be able to get tickets and will i need to order the tickets with that phone as opposed to ordering on a laptop.Sorry if the question is stupid,but i rarely use a mobile and would hate to lose out on my tickets because of my ignorance on using mobile phones.cheers. Hi There Hopefully I can help. You can order your ticket on a laptop - no problem at all. This is from the uefa ticket portal website. You’ll need to create an account to do this. You’ll access via an access code that the SSC will send you. Once your ticket is purchased you will receive an email of how these tickets will be “delivered”. By “delivered” they will be sent electronically and to get in to the ground you will need to show this ticket on your smart phone through the app. This will all be explained in the email. I downloaded the app and the app is called “Euro 2020” and the menu has an option called “tickets” and I believe this is where our tickets will be delivered to. If you need any direct links then give me a message and I can ping them over to you to help out. I read the FAQs and I was surprised that a smart phone was needed to attend. Really alienating a large portion of our support. Quote Link to comment Share on other sites More sharing options...
Grantyboy1983 Posted May 15, 2021 Share Posted May 15, 2021 If i understand this correctly then you don't need the app to buy tickets as you can get into ticket portal via web browser, however, you will need the app in order to present your 'ticket' at the game. You need to create an account and add your passport no: and SSC no: prior to the tickets going on sale so make sure that you do that. Quote Link to comment Share on other sites More sharing options...
Rich NATA Posted May 16, 2021 Share Posted May 16, 2021 No smartphone? No entry! ??? Quote Link to comment Share on other sites More sharing options...
thesaint Posted May 16, 2021 Author Share Posted May 16, 2021 14 hours ago, GaryWood34 said: Hi There Hopefully I can help. You can order your ticket on a laptop - no problem at all. This is from the uefa ticket portal website. You’ll need to create an account to do this. You’ll access via an access code that the SSC will send you. Once your ticket is purchased you will receive an email of how these tickets will be “delivered”. By “delivered” they will be sent electronically and to get in to the ground you will need to show this ticket on your smart phone through the app. This will all be explained in the email. I downloaded the app and the app is called “Euro 2020” and the menu has an option called “tickets” and I believe this is where our tickets will be delivered to. If you need any direct links then give me a message and I can ping them over to you to help out. I read the FAQs and I was surprised that a smart phone was needed to attend. Really alienating a large portion of our support. Cheers mate.You explained the process very well.It is much appreciated as i wasn't sure what was required.I will download the euro 2020 app today.Don't think they realise that not every supporter is tech savvy,or probably they don't just don't care.Good to know there are people on the forum who are willing to help,unlike that idiot who replied initially to my post.Thanks again. Quote Link to comment Share on other sites More sharing options...
GaryWood34 Posted May 16, 2021 Share Posted May 16, 2021 2 hours ago, thesaint said: Cheers mate.You explained the process very well.It is much appreciated as i wasn't sure what was required.I will download the euro 2020 app today.Don't think they realise that not every supporter is tech savvy,or probably they don't just don't care.Good to know there are people on the forum who are willing to help,unlike that idiot who replied initially to my post.Thanks again. Not a problem at all mate like I said - give me a shout if you need any links sent from the various things I mentioned. Hopefully see you inside Hampden. Quote Link to comment Share on other sites More sharing options...
losinkiltpins Posted May 16, 2021 Share Posted May 16, 2021 13 minutes ago, GaryWood34 said: Not a problem at all mate like I said - give me a shout if you need any links sent from the various things I mentioned. Hopefully see you inside Hampden. I was a bit confused with the UEFA App as well. Filled in all the bits including passport number (no request for SSC number). Then it automatically asked for details of my bank account in the form of BIC number and IBAN number, which I've never heard of, in the event I was due a refund. A refund? I haven't paid for sod all yet. I opened another tab do a search on IBAN etc. By the time I returned to the UEFA app the page had changed. Hopefully I'm registered now. Quote Link to comment Share on other sites More sharing options...
Texas Pete Posted May 16, 2021 Share Posted May 16, 2021 1 minute ago, losinkiltpins said: I was a bit confused with the UEFA App as well. Filled in all the bits including passport number (no request for SSC number). Then it automatically asked for details of my bank account in the form of BIC number and IBAN number, which I've never heard of, in the event I was due a refund. A refund? I haven't paid for sod all yet. I opened another tab do a search on IBAN etc. By the time I returned to the UEFA app the page had changed. Hopefully I'm registered now. People are due refunds for the tickets they bought in the public sale which have now been cancelled. You don’t need to provide your bank details unless you are in that position. Quote Link to comment Share on other sites More sharing options...
Jamessm238 Posted May 16, 2021 Share Posted May 16, 2021 52 minutes ago, losinkiltpins said: I was a bit confused with the UEFA App as well. Filled in all the bits including passport number (no request for SSC number). Then it automatically asked for details of my bank account in the form of BIC number and IBAN number, which I've never heard of, in the event I was due a refund. A refund? I haven't paid for sod all yet. I opened another tab do a search on IBAN etc. By the time I returned to the UEFA app the page had changed. Hopefully I'm registered now. Where do I go to put in my passport number? I can’t find it Quote Link to comment Share on other sites More sharing options...
Grantyboy1983 Posted May 16, 2021 Share Posted May 16, 2021 22 minutes ago, Jamessm238 said: Where do I go to put in my passport number? I can’t find it https://support.tickets-euro2020.uefa.com/hc/en-us/articles/360020866319-How-do-I-change-a-postal-address-on-my-Ticket-portal-account- Here you go pal 😁 Quote Link to comment Share on other sites More sharing options...
Jamessm238 Posted May 16, 2021 Share Posted May 16, 2021 22 minutes ago, Grantyboy1983 said: https://support.tickets-euro2020.uefa.com/hc/en-us/articles/360020866319-How-do-I-change-a-postal-address-on-my-Ticket-portal-account- Here you go pal 😁 Cheers mate! Quote Link to comment Share on other sites More sharing options...
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