Brummie Hibs Posted January 28, 2019 Share Posted January 28, 2019 I presume everybody got the email this morning: "Following a period of work on our ticketing platform, the ticket and membership website will be live again from 12 noon today. Please note with the transition to the new system, all passwords have been reset. To gain access to your account, visit the sign-in page and select “Forgotten your password?” A temporary password will be emailed to you. We advise you to login into your account and change your password immediately when you receive this email." Has anybody else visited the site via the link? Looks like it is the same old **** - No sign-in option, no password reset links. Quote Link to comment Share on other sites More sharing options...
Tin Shed Jaggie Posted January 28, 2019 Share Posted January 28, 2019 I clicked on the link, hit the forgot password & they sent a temporary one which allows you to re-set your password. The problem I'm having is it keeps saying I've got two items in my basket when I've only the one. Quote Link to comment Share on other sites More sharing options...
Brummie Hibs Posted January 28, 2019 Author Share Posted January 28, 2019 (edited) I don't even get that far. The link sends me to a Supporters Club Membership 2018/2019 page, with options to either buy an Adult, Under 16 or Senior membership. No options to reset password Edited January 28, 2019 by Brummie Hibs Quote Link to comment Share on other sites More sharing options...
mariokempes56 Posted January 28, 2019 Share Posted January 28, 2019 6 minutes ago, Brummie Hibs said: I don't even get that far. The link sends me to a Supporters Club Membership 2018/2019 page, with options to either buy an Adult, Under 16 or Senior membership. No options to reset password Give it a month or 2 to settle down.... Quote Link to comment Share on other sites More sharing options...
Brummie Hibs Posted January 28, 2019 Author Share Posted January 28, 2019 Right, I've worked it out. I couldn't actually see the links hidden away in the top corner. Unfortunately now, the password reset link in the email doesn't work. I've tried pinging www.scottishfa.talent-sport.co.uk, but there is a DNS problem. Tried it on my work PC and my O2 mobile. Will try again when home. Quote Link to comment Share on other sites More sharing options...
DAKtheDON Posted January 28, 2019 Share Posted January 28, 2019 Same issue here, the reset password link doesn't send me an email to allow me to reset the password. I am now locked out of the system. Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted January 28, 2019 Share Posted January 28, 2019 Amateurish. The websites still a heap of pish. Trying to trace back my purchase history to get my confirmation numbers for my missing points and you have to search no more than 30 days Quote Link to comment Share on other sites More sharing options...
Tartan_McCole Posted January 28, 2019 Share Posted January 28, 2019 Worked fine for me. If you click the reset your password button and don't receive the email then I would try putting your postcode in as the password. Caps lock on. Quote Link to comment Share on other sites More sharing options...
Eassy Posted January 28, 2019 Share Posted January 28, 2019 Not working for me, followed link to the sign in page and being told my account doesn’t exist when I try to reset password, love it. Quote Link to comment Share on other sites More sharing options...
mariokempes56 Posted January 28, 2019 Share Posted January 28, 2019 Well another new re-launch and another shambles. Who the hell do they ask to write the software ? (I'd love to know how much they are paying, because its 10 times too much at least) Quote Link to comment Share on other sites More sharing options...
Grim Jim Posted January 28, 2019 Share Posted January 28, 2019 Worked ok for me mid-afternoon today. Quote Link to comment Share on other sites More sharing options...
SteveMcD Posted January 28, 2019 Share Posted January 28, 2019 19 minutes ago, Grim Jim said: Worked ok for me mid-afternoon today. Likewise. Quote Link to comment Share on other sites More sharing options...
runningtings Posted January 28, 2019 Share Posted January 28, 2019 I can't change mine, whatever I try it says the new password doesn't meet the requirements. Of course the requirements aren't listed anywhere, so what am I supposed to do now? Quote Link to comment Share on other sites More sharing options...
Brummie Hibs Posted January 29, 2019 Author Share Posted January 29, 2019 13 hours ago, runningtings said: I can't change mine, whatever I try it says the new password doesn't meet the requirements. Of course the requirements aren't listed anywhere, so what am I supposed to do now? Keep it as your postcode. Quote Link to comment Share on other sites More sharing options...
PASTA Mick Posted January 29, 2019 Share Posted January 29, 2019 That was easy enough. Quote Link to comment Share on other sites More sharing options...
Orraloon Posted January 29, 2019 Share Posted January 29, 2019 3 minutes ago, PASTA Mick said: That was easy enough. Have you checked your points total? Quote Link to comment Share on other sites More sharing options...
PASTA Mick Posted January 29, 2019 Share Posted January 29, 2019 4 minutes ago, Orraloon said: Have you checked your points total? Seems about right but can't see a way to see the points are made up. Quote Link to comment Share on other sites More sharing options...
CraigieBrown Posted January 29, 2019 Share Posted January 29, 2019 I logged in yesterday to check out what was there. My friends and family members were up to date although one person on there has been dead for 3 years now - SSC were informed twice on this some time ago and another 2 are no longer paid up SSC members one did not renew in 2018 and one did not renew in 2016 - I think). My points total was showing as 15... and I thought I would check it and by my calculations, I should be on 16... Various others in our group don't seem to have correct points totals (some are going to work it out but obviously cant as they cannot log in). I thought I would login with my new password this evening and send a polite mail to SSC with the list of points I should have.... and of course, login seems to be disabled or not working in any case. I wonder what sort of system performance we should expect when the season tickets go on sale on 5th February? Couldn't be any more screwed up and inconvenient than the last attempt at selling season tickets I guess. I hope SSC have realised that some people will be looking for 10, 15 or 20 season tickets as a group - that was a huge problem last time around. The only positive thing I can see is that SFA have adopted a less greedy approach to ticket pricing which means we will have 4 more season applications than we had last time... most of those not applying were due to overpricing. I do get the feeling that the super duper new points system was badly thought out and is going to become unmanageable quite quickly!!! Quote Link to comment Share on other sites More sharing options...
ceudmilefailte Posted January 29, 2019 Share Posted January 29, 2019 Still can't do it. Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted January 29, 2019 Share Posted January 29, 2019 (edited) 19 minutes ago, CraigieBrown said: I logged in yesterday to check out what was there. My friends and family members were up to date although one person on there has been dead for 3 years now - SSC were informed twice on this some time ago and another 2 are no longer paid up SSC members one did not renew in 2018 and one did not renew in 2016 - I think). My points total was showing as 15... and I thought I would check it and by my calculations, I should be on 16... Various others in our group don't seem to have correct points totals (some are going to work it out but obviously cant as they cannot log in). I thought I would login with my new password this evening and send a polite mail to SSC with the list of points I should have.... and of course, login seems to be disabled or not working in any case. I wonder what sort of system performance we should expect when the season tickets go on sale on 5th February? Couldn't be any more screwed up and inconvenient than the last attempt at selling season tickets I guess. I hope SSC have realised that some people will be looking for 10, 15 or 20 season tickets as a group - that was a huge problem last time around. The only positive thing I can see is that SFA have adopted a less greedy approach to ticket pricing which means we will have 4 more season applications than we had last time... most of those not applying were due to overpricing. I do get the feeling that the super duper new points system was badly thought out and is going to become unmanageable quite quickly!!! I phoned up earlier today as I had a query with my points. I was on the phone probably less than a minute, explained I had an issue with my points so the lady took my membership number and she said right away just by looking at my purchases that a whole load of my points were were missing Give them a ring tomorrow once you get your groups individual queries and you should be sorted Edited January 29, 2019 by DoonTheSlope Quote Link to comment Share on other sites More sharing options...
jimmythefish Posted January 29, 2019 Share Posted January 29, 2019 Can’t get nothing coming up server error Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted January 29, 2019 Share Posted January 29, 2019 11 minutes ago, jimmythefish said: Can’t get nothing coming up server error Snap Quote Link to comment Share on other sites More sharing options...
Scotland Ever More Posted January 30, 2019 Share Posted January 30, 2019 Off topic but if you buy the 5 match package do they send all the tickets at one time or with they try and sting us for 5 delivery charges? Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted January 30, 2019 Share Posted January 30, 2019 2 hours ago, Scotland Ever More said: Off topic but if you buy the 5 match package do they send all the tickets at one time or with they try and sting us for 5 delivery charges? Usually all at once Quote Link to comment Share on other sites More sharing options...
PASTA Mick Posted January 30, 2019 Share Posted January 30, 2019 23 hours ago, PASTA Mick said: Seems about right but can't see a way to see the points are made up. If this page is correct - https://www.scottishfa.co.uk/scotland/supporters-tickets/scotland-supporters-club-membership/ssc-loyalty-points/ And I'm right in working out how the points are currently allocated - 1 - renewing members, who renewed before 31 March 2018 1 - member for three or more campaigns, who renewed before 31 March 2018 1 - Scotland v Costa Rica 1 - Scotland v Belgium 1 - Scotland v Albania 1 - Scotland v Portugal 1 - Scotland v Israel 1 - Malta v Scotland 1- Slovakia v Scotland 1- England v Scotland 1 - Lithuania v Scotland 1 - Slovenia v Scotland 2 - Hungary v Scotland 2 - Peru v Scotland 2 - Mexico v Scotland 2 - Israel v Scotland 2 - Albania v Scotland Then my points total looks to be correct. Quote Link to comment Share on other sites More sharing options...
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