Blootoon87 Posted November 20, 2018 Share Posted November 20, 2018 We had four flights with Austrian Airlines, every one of them was delayed. Quote Link to comment Share on other sites More sharing options...
hamilton wanderer Posted November 20, 2018 Share Posted November 20, 2018 2 hours ago, teecee- said: Aye Easyjet flight from Edinburgh 2 hours late. Changed my flight to Thursday and stayed in Ibis as feared possible delay on the Friday. How did everyone eventually get to Albania? Got the 7:30 Ernest flight to Tirana on Saturday morning but not everyone got on that I don't think. Compensation should be the difference between a Milan night out and a Tirana night out! Quote Link to comment Share on other sites More sharing options...
WeeJohnny Posted November 20, 2018 Share Posted November 20, 2018 2 hours ago, Blootoon87 said: We had four flights with Austrian Airlines, every one of them was delayed. 1 hour ago, hamilton wanderer said: Got the 7:30 Ernest flight to Tirana on Saturday morning but not everyone got on that I don't think. Compensation should be the difference between a Milan night out and a Tirana night out! Same with me. And the Austrian Airlines woman "helping" to get new flight in Vienna last night was unbelievable rude. When I said I would say thank you but you've been rude and unhelpful she said well I think you've been rude too. Just the customer service you need after their flight shambles. Quote Link to comment Share on other sites More sharing options...
irnbruman Posted November 21, 2018 Share Posted November 21, 2018 On 11/20/2018 at 2:23 PM, WeeJohnny said: Same with me. And the Austrian Airlines woman "helping" to get new flight in Vienna last night was unbelievable rude. When I said I would say thank you but you've been rude and unhelpful she said well I think you've been rude too. Just the customer service you need after their flight shambles. When we missed the flight from Vienna to London , the Austrian Airlines service desk was adamant that those of receiving e-mails sending us to Munich first had no other options - their only obligation was getting us to London. However when the Munich flight was also delayed , the next Service Desk operator was totally different - I was offered a flight the next day and a night in Vienna hotel - but since rest of guys were going Munich first decided to see what happened. When we missed the Munich to London flight - it then became the Lufthansa service desk and they gave us 20 euro voucher for use in Airport, taxi to hotel , and we could pick our destination the next day -so I went to Manchester instead of London. Only job left now is to see if Austrian Airlines offer the standard EU compensation of 400 euros for a 3 hour delay of over 1500km. Vienna airport to Heathrow is 1533 km . If less than that comp is 300 euros. Just have to see how keen Austrian Airlines are with awarding that. Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted November 22, 2018 Share Posted November 22, 2018 Flew Glasgow-Rome-Tirana and same on way home. Every flight was on time. First for everything! Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted November 22, 2018 Share Posted November 22, 2018 4 hours ago, Squirrelhumper said: Flew Glasgow-Rome-Tirana and same on way home. Every flight was on time. First for everything! The Steve Clarke effect! Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted November 22, 2018 Share Posted November 22, 2018 20 minutes ago, DoonTheSlope said: The Steve Clarke effect! Wouldn't put it past him ha! Quote Link to comment Share on other sites More sharing options...
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