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KillieKeef

Home ticket website issues...

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Trying to buy tickets for myself and friends through the website. Accounts all linked and have done this in previous campaigns.

 

When I choose the fourth ticket (Israel), the website takes off the £10 that you get for buying all four in one go. However, when I then try to assign the name of the person for the ticket, I get a message saying tat one or more of the group are not eligible for this ticket. All fully paid-up members.

 

Anyone else having this issue or know how to fix it?

 

Cheers!

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13 hours ago, KillieKeef said:

Trying to buy tickets for myself and friends through the website. Accounts all linked and have done this in previous campaigns.

 

When I choose the fourth ticket (Israel), the website takes off the £10 that you get for buying all four in one go. However, when I then try to assign the name of the person for the ticket, I get a message saying tat one or more of the group are not eligible for this ticket. All fully paid-up members.

 

Anyone else having this issue or know how to fix it?

 

Cheers!

I had that, I just assumed it linked them as it deducted £10.

My sister can only make Israel & Albania and when I got to the Israel game it knew only to deduct a tenner from all the tickets minus one so I assumed they are linked.

The fact that it would let me purchase the tickets in a members only sale without assigning them to members for the Israel game made me think it did it for you.

Edited by Squirrelhumper
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18 hours ago, KillieKeef said:

Trying to buy tickets for myself and friends through the website. Accounts all linked and have done this in previous campaigns.

 

When I choose the fourth ticket (Israel), the website takes off the £10 that you get for buying all four in one go. However, when I then try to assign the name of the person for the ticket, I get a message saying tat one or more of the group are not eligible for this ticket. All fully paid-up members.

 

Anyone else having this issue or know how to fix it?

 

Cheers!

I had that issue -- phoned hotline and they said you have to select a name using the head and shoulder tag when assigning ticket to person.

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12 minutes ago, jamkam said:

I had that issue -- phoned hotline and they said you have to select a name using the head and shoulder tag when assigning ticket to person.

aye it wouldn't let you do that for the Israel game though.

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Booked my tickets today but haven't even thought about the Israel game yet as far too early. Is there a deadline for Israel tickets ?

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10 minutes ago, Doric said:

Booked my tickets today but haven't even thought about the Israel game yet as far too early. Is there a deadline for Israel tickets ?

All 4 home games are on general sale now so I suppose up until KO.

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