Grim Jim Posted September 17, 2017 Share Posted September 17, 2017 Nobody else here messed up by this? Left us stranded abroad 44hr before flight home More cancellations to come it seems for other folk. http://www.heraldscotland.com/news/15539753.Ryanair_to_cancel_up_to_50_flights_a_day_to_improve_punctuality/ Their expenses form seems only to cover a delay (no field on it to claim back flights from another airline), so I guess that will need to be covered by our travel insurance. Filled in a compensation form instead. Got back a day late on Easyjet. Quote Link to comment Share on other sites More sharing options...
Grim Jim Posted September 17, 2017 Author Share Posted September 17, 2017 Just found out our insurance co. will not cover this. Am ragin' again. Quote Link to comment Share on other sites More sharing options...
ParisInAKilt Posted September 17, 2017 Share Posted September 17, 2017 By far the worst airline I've flown with, mainly the wee holding pens they keep you in before you get on the plane and the shite service if something goes wrong. Quote Link to comment Share on other sites More sharing options...
Grim Jim Posted September 17, 2017 Author Share Posted September 17, 2017 Tell me about it. At night, 44hr before departure, "there are two options available to you". 1. refund, 2. change flight for which they kindly waive their fee. However next flight was two days later and more expensive than the refund. Fuggin cheek of them. The refund button has disappeared now, so don't have that yet. Makes me appreciate BA's efforts to get us to the Sweden game when the scheduled flight had a mechanical. Wondering again what the point of travel insurance is (while we are still in the EU) other than flying your deid body home. Anyway, thanks to the TAMB for letting me let off some steam Quote Link to comment Share on other sites More sharing options...
Toepoke Posted September 17, 2017 Share Posted September 17, 2017 Heard about this on the news last night, sounds like an utter shambles. I don't know how O'Leary will be able to spin this one... Quote Link to comment Share on other sites More sharing options...
wheres the pies Posted September 18, 2017 Share Posted September 18, 2017 PR disaster for them sneaky hunts have only published up until Wednesday the flights that have been cancelled but have now been telt that they must publish all there cancelled flights for the next six weeks avoid Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted September 18, 2017 Share Posted September 18, 2017 (edited) Can't say I've ever had a problem with Ryanair. Flew with them dozens of times. Had the odd delay, but, any delay I've encountered has been minimal. None have been longer than half an hour or so I have however had major problems with KLM and have been delayed all bar one time that I've flown BA Ryanair has always served me well, cheap prices to a wide range of destinations Edited September 18, 2017 by DoonTheSlope Quote Link to comment Share on other sites More sharing options...
sbcmfc Posted September 18, 2017 Share Posted September 18, 2017 45 minutes ago, DoonTheSlope said: Can't say I've ever had a problem with Ryanair. Flew with them dozens of times. Had the odd delay, but, any delay I've encountered has been minimal. None have been longer than half an hour or so I have however had major problems with KLM and have been delayed all bar one time that I've flown BA Ryanair has always served me well, cheap prices to a wide range of destinations I think Ryanair are fine if everything goes to plan, it's when there's a problem you encounter there unique brand of customer care. Quote Link to comment Share on other sites More sharing options...
Parklife Posted September 18, 2017 Share Posted September 18, 2017 I'm normally a Ryanair defender when folk start moaning about Ryanair. After all, they're a budget, no-frills airline and are pretty much the same as the rest of the airlines in that market. However, cancelling hundreds and hundreds flight, sometimes just hours before the flight, is an absolute disgrace. They've given no thought to their customers or how they'll cope. An absolute disgrace. Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted September 18, 2017 Share Posted September 18, 2017 Just now, Parklife said: I'm normally a Ryanair defender when folk start moaning about Ryanair. After all, they're a budget, no-frills airline and are pretty much the same as the rest of the airlines in that market. However, cancelling hundreds and hundreds flight, sometimes just hours before the flight, is an absolute disgrace. They've given no thought to their customers or how they'll cope. An absolute disgrace. Exactly my thoughts. Quote Link to comment Share on other sites More sharing options...
sbcmfc Posted September 18, 2017 Share Posted September 18, 2017 Is there a point to the cancellations? By that I mean, is it to make a point to somebody? It seems pretty drastic action. Quote Link to comment Share on other sites More sharing options...
Parklife Posted September 18, 2017 Share Posted September 18, 2017 1 minute ago, sbcmfc said: Is there a point to the cancellations? By that I mean, is it to make a point to somebody? It seems pretty drastic action. I think i read it was to enable them to reduce the number of backdated holidays their staff were owed. Quote Link to comment Share on other sites More sharing options...
Mazziessc Posted September 18, 2017 Share Posted September 18, 2017 1 minute ago, Parklife said: I think i read it was to enable them to reduce the number of backdated holidays their staff were owed. Their reason is shi* if you ask me. It's likely to cost them 100M for this. Surely they could have found some solution to keep the flights running and save them some dough at the same time? Quote Link to comment Share on other sites More sharing options...
Exglasgowasc Posted September 18, 2017 Share Posted September 18, 2017 Am with Parkie and squirrel. I just booked Ryanair flights to Valencia last night. £60 return from Glasgow. Never been and always fancied going. Quote Link to comment Share on other sites More sharing options...
Parklife Posted September 18, 2017 Share Posted September 18, 2017 1 minute ago, Mazziessc said: Their reason is shi* if you ask me. It's likely to cost them 100M for this. Surely they could have found some solution to keep the flights running and save them some dough at the same time? Yeah, you'd have thought so. I read they'd lose over 100 pilots to other airlines in the past year, so i assume they don't have enough to cover all the flights they have + holidays. Poor planning. It's a shite state of affairs that they have only given the flgihts they'll be cancelling up until Thursday, the more notice they can give, the less of an inconvenience it causes folk affected. Quote Link to comment Share on other sites More sharing options...
BlueBonnetsowertheBorder Posted September 18, 2017 Share Posted September 18, 2017 1 hour ago, wheres the pies said: PR disaster for them sneaky hunts have only published up until Wednesday the flights that have been cancelled but have now been telt that they must publish all there cancelled flights for the next six weeks avoid Where did you see this? Due to fly to Edinburgh on the 4th of October with them Quote Link to comment Share on other sites More sharing options...
Newryrep Posted September 18, 2017 Share Posted September 18, 2017 (edited) 21 hours ago, Grim Jim said: Just found out our insurance co. will not cover this. Am ragin' again. mm first off they cancelled your flight - so as a minimum they owe you 250 euro per person secondly on the eu compensation form I filled out ( attached it when I submitted to Aer Lingus) there is a separate section on additional expenditure - I didn't have to use it as we got on the next flight but I would imagine its for additional costs https://ec.europa.eu/transport/sites/transport/files/themes/passengers/air/doc/complain_form/eu_complaint_form_en.pdf This will certainly cost ryanair big time and can expect a mea culpa from them but TBF in my experience if it is their fault they pay up pretty quick - within 2 weeks of submitting form Your travel insurance not paying out is likely because they are expecting the airline to compensate Edited September 18, 2017 by Newryrep Quote Link to comment Share on other sites More sharing options...
McDange Posted September 18, 2017 Share Posted September 18, 2017 The problem is that Ryanair won't care about bad press etc. They know most people fly with then through necessity rather than choice; whether that be price, convenience or direct access etc. I've also never had any issue with them but I suppose this is the risk you take when booking with them. Quote Link to comment Share on other sites More sharing options...
Fairbairn Posted September 18, 2017 Share Posted September 18, 2017 1 hour ago, sbcmfc said: Is there a point to the cancellations? By that I mean, is it to make a point to somebody? It seems pretty drastic action. 1 hour ago, Parklife said: I think i read it was to enable them to reduce the number of backdated holidays their staff were owed. Yep. Basically they're Resource Planning Team (my line of business) seem to have spectacularly ballsed this up. I think they were changing their Holiday year from something like November - October to be January - December and they'd basically not kept an eye on the amount of leave still to be taken and allowed too many people to apply for (and have authorised) holidays at the same time. I'd assume someone, somewhere is getting their jotters over this. I have however stored this tale for the next time I get someone in here moaning about us being 1-2 people short on a weekend!! Quote Link to comment Share on other sites More sharing options...
jailender Posted September 18, 2017 Share Posted September 18, 2017 I read somewhere that they also have lost something like 140 pilots to Norwegian Air, who started a lot of low cost flights across the Atlantic asd elsewhere. Still seems likw a massive OG for Ryanair. Thankfully, we are going to Slovenia with Easyjet. Quote Link to comment Share on other sites More sharing options...
Grim Jim Posted September 18, 2017 Author Share Posted September 18, 2017 1 hour ago, Exglasgowasc said: Am with Parkie and squirrel. I just booked Ryanair flights to Valencia last night. £60 return from Glasgow. Never been and always fancied going. In the next six weeks? Be aware that either or both of those flights could be cancelled. Quote Link to comment Share on other sites More sharing options...
Grim Jim Posted September 18, 2017 Author Share Posted September 18, 2017 35 minutes ago, Newryrep said: ... Thanks Newryrep. You always get help on here. Lets see what they come back to me with. I expect they are busier than normal right now! Quote Link to comment Share on other sites More sharing options...
Exglasgowasc Posted September 18, 2017 Share Posted September 18, 2017 1 hour ago, Grim Jim said: In the next six weeks? Be aware that either or both of those flights could be cancelled. No. 5th to 8th January. Quote Link to comment Share on other sites More sharing options...
Auld_Reekie Posted September 18, 2017 Share Posted September 18, 2017 It was only a matter of time before something like this happened IMO. RyanAir is all about the money even at the expense of customer satisfaction - if you book with them, you are implicitly buying into their aggressive pricing and business practices. It's part of the risk when booking with them and if there's any justice they'll lose an absolute fortune because of it. As someone else said, part of problem is they're apparently losing large number of pilots to rivals who are offering better packages. Trouble with pinching every penny is that you eventually start pissing off your own staff - seen it in many companies before. Just back from 10 days in Fuertaventura and flew return with Jet2 - fantastic in comparison. Helpful pleasant staff and comparably better leg room. Quote Link to comment Share on other sites More sharing options...
BlueBonnetsowertheBorder Posted September 18, 2017 Share Posted September 18, 2017 For anyone else who is wondering about flights they have booked, https://www.irishtimes.com/news/ireland/irish-news/ryanair-cancellations-a-mess-o-leary-says-ahead-of-full-flight-list-release-1.3224924 Looks like we will find out by this evening. Quote Link to comment Share on other sites More sharing options...
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